CoralTree Residence CollectionLive site
CoralTree Residence Collection
Guests choose between Flexible cancellation, fully refundable until a set date before arrival, and a lower-priced Standard cancellation rate.
Flexible Rate Options
One Property. Two Rates. More Ways to Compete.
Offer guests a lower-priced standard rate or a flexible, refundable rate on your direct booking website. Monetize flexibility while Roam protects eligible booking income when guests cancel.
Dune Ridge Retreat
Sat, Jun 13 – Sat, Jun 20
7 nights · 6 guests
7 nights · 6 guests
Choose your rate
Total for 7 nights$3,122
Reserve
Behind the scenesRoam protects eligible booking income on this flexible reservation. The guest sees your brand and your rate, not an insurance product.
Illustrative pricing. Each manager sets its own rates, refund windows and policies.
Why rate choice
Compete on Price. Win on Flexibility.
Managers no longer have to choose between restrictive cancellation policies that cost bookings and flexible policies that leave owners with unnecessary cancellation exposure. Keep a sharp standard rate, offer a refundable rate alongside it, and let Roam protect eligible income behind flexible reservations.
- 01
Hotel-style rate choice
Give guests the refundable or non-refundable choice they already know from hotels, right on your direct booking website.
- 02
Competitive standard pricing
Lead with a lower standard rate for price-conscious guests, without loosening the policy behind it.
- 03
Monetize flexibility
Price the flexible rate higher, so flexibility becomes something guests choose to pay for rather than a concession you absorb.
- 04
A stronger direct booking experience
Offer a clear, confident choice at the moment guests book directly with you.
- 05
Protection behind flexible reservations
When a flexible reservation cancels and covered nights go unbooked, Roam reimburses eligible income shortfalls, subject to policy terms.
How it works
Four steps, mostly behind the scenes.
Step 01
Guest chooses a rate
The guest selects a standard or flexible booking rate on your direct booking website.
Step 02
Roam protects eligible flexible reservations
Eligible flexible reservations are protected according to your program, behind the scenes.
Step 03
Guest cancels, you refund
You refund according to the selected policy and make eligible nights available for rebooking.
Step 04
Roam reimburses covered shortfalls
Roam calculates and reimburses covered income shortfalls after accounting for rebookings and other policy terms.
The insured is the property manager, not the guest. The flexible rate is a cancellation choice offered by the property manager, not a travel insurance purchase. Only eligible cancellations and covered booking income shortfalls are reimbursed, subject to the terms of the insurance policy.
Live on vacation rental websites
See Flexible Booking in Action.
Hotel-style flexibility, on vacation rental websites. Professional managers give guests a clear choice of rate and cancellation policy, right in the booking panel.
Shoreline OBXLive site
Shoreline OBX
Guests choose a Flexible, fully refundable reservation or a lower-priced Standard, non-refundable reservation before they book.
Stay Lake NormanLive site
Stay Lake Norman
Guests pick a rate in the booking widget, with refund terms shown clearly before they reserve.
Booking panel screenshots are from live customer websites; rates and dates are set by each manager and change with availability. Location photos are illustrative.
Premier Website Partners
Built for Your Booking Website.
We’ve partnered with leading vacation rental website providers to bring flexible rate options directly into the guest booking experience.
Premier Website Partner
ICND (InterCoastal Net Designs)
Conversion-focused websites and digital marketing for the vacation rental industry since 1999. ICND can help deliver the Roam flexible rate experience on your direct booking website, subject to supported integrations and configuration.
Premier Website Partner
RealTech Webmasters
Vacation rental websites and direct booking technology. RealTech can help deliver the Roam flexible rate experience on your direct booking website, subject to supported integrations and configuration.
Working With Another Website Provider?
No problem. Roam can explore integration opportunities with other vacation rental website companies and custom booking engines on request.
Availability of Flexible Rate Options depends on supported integrations and configuration with each website provider. New integrations are evaluated case by case.
Still have questions? Let's talk!
Back to How It Works
OTA + Direct
Explore Embedded Income Protection Prefer protection without a guest-facing choice?
Embedded Income Protection automatically protects eligible reservations across your direct booking website and supported OTA channels, applied according to your configured program. No rate selection required.