How It Works
Protected from connection to payout.
Three steps, then nothing. Roam runs inside the workflow you already have — PMS-agnostic, rules-based, no guest-facing upsell.
BOOK A DEMO
BOOK A DEMO
Relax the policy.
Keep the revenue.
Coverage sits behind every reservation from the day you connect. You change one setting; nothing else about your operation changes.
Get connected
Connect Roam and relax your cancellation policy. Every reservation is automatically protected — nothing to explain or upsell.
Guest cancels, you refund
When a guest cancels, refund them like normal. No awkward conversations. No chargeback risk. Your revenue is already protected.
Automated claims
Nights that don't rebook trigger automatic payouts. No forms, no follow-ups. Funds land in your account the month after departure.
The questions managers actually ask.
Still have questions? Let's talk!
Doesn't this duplicate what we already offer?
No. Travel insurance insures the traveler against their own losses. Roam insures the booking income your business creates. Different policyholder, different loss, different decision — the two can run side by side without overlap.
Will this confuse our guests at checkout?
Guests never see Roam as a separate insurance product to evaluate. Coverage sits behind the reservation, so your checkout keeps whatever travel insurance offer you have today, unchanged.
Does Roam replace our travel insurance partner?
It doesn't, and we don't recommend it. Keep the program and the partner. Roam covers the exposure that program was never designed to address: the operator's and owner's side of the reservation.
What happens when a guest declines travel insurance and then cancels?
Nothing changes on the Roam side. You refund the guest per your policy. If the nights don't rebook — or rebook lower — the booking income on that eligible reservation is protected, and the payout is automated.